How Cisco is shaping the workplace of tomorrow-and what it means for partners

At Cisco Live 2025, collaboration wasn't just a track; it was a signal-a signal that Cisco is doubling down on how people and digital agents will work together in the AI era. This new reality will besecured, automated, and powered through the network.

For partners, this moment presents fresh opportunities: to lead conversations aboutintelligent workplaces, differentiatedmeeting experiences, and theconvergence of security and collaboration-innovations only Cisco can deliver.

Here's what you need to know from San Diego-and how it helps you differentiate and grow.

The New Intelligent Workplace Is Agentic and AI-Driven

Cisco's collaboration announcements focused on blending physical and digital experiences, with AI as the connective tissue. Highlights include:

• Room Vision PTZ:A cinematic, AI-powered multi-camera experience that dynamically frames speakers and adjusts to room activity-designed to reduce fatigue and elevate hybrid presence.
• AI-Powered Device Management:Devices that self-configure and integrate seamlessly across spaces, powered by NVIDIA chipsets, RoomOS, and AI-native workflows.
• Smart Sensors as Workplace Insight Engines:Cameras, mics, switches, and access points now act as environmental and occupancy sensors-helping IT and facilities teams optimize energy, safety, and real estate decisions.

Why this matters:These innovations create new service layers for you to monetize, including workplace assessments, intelligent room design, and AI-first collaboration deployments, all delivering measurable business impact.

Agentic Ops + Collaboration = Simplicity for IT and End Users

Cisco introduced AgenticOps, a new operational paradigm where humans and AI agents work together in multiplayer environments. Combined with Webex and unified management platforms, IT teams can now:

• Automate troubleshootingacross Webex devices, Meraki, Catalyst, ThousandEyes, and Splunk.
• Generate real-time dashboardsusing natural language and AI Canvas.
• Collaborate cross-functionally-network ops, security, and facilities-in one interface.

Why this matters:These capabilities position you to offerAI-powered managed servicesthat span user experience, infrastructure, and security-establishing your firm as the glue between collaboration and operations.

Security Built In: Universal Zero Trust for People, Things-and Agents

Cisco's Universal ZTNA is now extending zero trust policies not just to people and devices, but to AI agents. Add in integrated Duo, ISE, ThousandEyes, and Talos telemetry-and Cisco is delivering policy-aware collaboration experiences that are secure by design.

Why this matters: You can now bring secure-by-default collab solutions to regulated industries or public sector clients-built into the Cisco platform, not bolted on.

Microsoft Teams + Cisco Devices: A Strategic Differentiator

Cisco devices now natively support Microsoft Teams Rooms, making it easier than ever for customers to standardize on Cisco hardware-while keeping their UC strategy flexible.

Key benefits include:

• Seamless integration:Customers maintain their Teams workflows while gaining Cisco's device intelligence, security, and enhanced experiences.
• Unified management:Policy and observability extend across platforms, simplifying operations for IT teams.

Why this matters:This opens the door tonon-Webex accounts, allowing you to position Cisco infrastructure in Microsoft-first environments and expand your reach.

Bottom Line: A Platform Play Partners Can Build On

Cisco's collaboration announcements aren't just product releases-they're proof of a broader strategy. The network is foundational to collaboration. AI isnative, not bolted on. And security isfused into every layer, from agent interactions to room devices.

For partners, this means:

• New recurring revenue streamsthrough smart devices, services, and lifecycle management.
• Strategic conversationswith line-of-business and IT leaders.
• A unique ability to deliver outcomes acrossworkplace, workforce, and workloads.

Explore more insights on transforming customer experiences and building the workplace of tomorrow with Cisco's AI-powered innovations-click to dive deeper.

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