At the 2025 Internet Governance Forum in Lillestr?m, Norway, experts gathered to discuss how to involve diverse communities-especially indigenous and underrepresented groups-better in the technical governance of the internet. The session, led by Niger's Anne Rachel Inne, emphasised that meaningful participation requires more than token inclusion; it demands structural reforms and practical engagement tools.

Central to the dialogue was the role of multilingualism, which UNESCO's Guilherme Canela de Souza described as both a right and a necessity for true digital inclusion. ICANN's Theresa Swinehart spotlighted 'Universal Acceptance' as a tangible step toward digital equality, ensuring that domain names and email addresses work in all languages and scripts.

Real-world examples, like hackathons with university students in Bahrain, showcased how digital cooperation can bridge technical skills and community needs. Meanwhile, Valts Ernstreits from Latvia shared how international engagement helped elevate the status of the Livonian language at home, proving that global advocacy can yield local policy wins.

The workshop addressed persistent challenges to inclusion: from bureaucratic hurdles that exclude indigenous communities to the lack of connections between technical and policy realms. Panellists agreed that real change hinges on collaboration, mentorship, and tools that meet people where they are, like WhatsApp groups and local capacity-building networks.

Participants also highlighted UNESCO's roadmap for multilingualism and ICANN's upcoming domain name support program as critical opportunities for further action. In a solution-oriented close, speakers urged continued efforts to make digital spaces more representative.

They underscored the need for long-term investment in community-driven infrastructure and policies that reflect the internet's global diversity. The message was clear: equitable internet governance can only be achieved when all voices-across languages, regions, and technical backgrounds-are heard and empowered.

Track all key moments from the Internet Governance Forum 2025 on our dedicated IGF page.